frequently asked Questions

Please read our FAQ before sending us a message.

How to reach you?

We are reachable by mail via the form opposite,
via the chat at the bottom of your screen or by phone at +33 5 57 99 11 53 during opening hours

Are all your items in stock?

All products on sale are in stock, we receive a restock every month

I would like to make a gift, is it possible?

You can send a gift to a third party by filling in his address at the delivery address and yours at the billing address.
Also specify in the comment box if you want the purchase invoice to be withdrawn

When will I receive my order ?

We ship orders in 48H, depending on the mode of transport chosen, the deadlines are from 48 to 72H

What methods of payment do you accept?

You have several options to pay for your purchases.

  • Payment by credit card
  • Payment by Paypal
  • Payment by transfer
  • Bank checks
I can not find the answer to my question, how?

Do not hesitate to contact us if you have any questions, we will be happy to answer you.

Send us an email

Write to us at sav@storelashes.com or use the form below.

We strive to answer you as soon as possible.